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All cancellations must be requested in email to firstname.lastname@example.org. Upon purchasing a membership it is understood and agreed that Kidville Upper East Side will collect future payments by debiting the credit card provided. It is further agreed that Kidville Upper East Side has permission to make future monthly debits until notified in writing otherwise. The member agrees to keep their account up-to-date with a valid credit card. If additional costs are incurred by Kidville Upper East Side to collect payments referenced, those costs plus a $45 service charge will be applied. Your payment reserves a membership for your child(ren) regardless of attendance. Classes and playspace have no cash value and your account cannot be placed on hold. All Sales Are Final.